How Much does Kulumatel cost ?
Khulumatel charges R 1499.00 Once off fee for setting up your phone lines, phones and extensions.
Your Monthly Cost is fixed based on the package and optional extras chosen.
No. Contracts are not required for service.
Calls on Kulumatel use Only 0.04 Gb of data per every 100 Minutes of calls made.
Requirements for Kulumatel at the Office
- Existing Stable Internet connection such as LTE ADSL Fibre
- Kulumatel Call Package - shared with your own extensions
- Kulumatel Digital Phones or Suitable VOIP Phones
Yes. A stable internet connection is required for digital phones to work. (LTE ADSL Fibre)
Yes. Kulumatel Calling Packages contain your calling minutes to be used.
Yes & No. Kulumatel uses Digital VOIP phones to make calls - We supply Reliable Cost Effective Handsets. - Alternatively we will gladly assess your existing Digital VOIP Phone(s) for compatibility. We support All major Brands.
No.
No. Kulumatel supplies all telephone number ranges including 011 | 012 | 031 | 051 | 021 | 087.
Should you however already have existing numbers in place then Kulumatel will simply port them for you to use with your new service.
Yes. Kulumatel is authorised to ports all geographical telephone numbers in South Africa.
Business Owner Concerns
No.
No.
Yes. Kulumatel is subject to all SA Laws and has to comply with RICA for all phone line registrations.
Kulumatel does not charge per minute call rates. We sell Value Call Packages that include minutes such as 250 | 500 | 1000 | 2000 and combinations of these.
No. All calls to 0800 / 0860 etc numbers make use of your calling minutes on Any VOIP service in SA at this time.
No.
No. You can have multiple inbound telephone numbers linked to your office extensions.
Yes. You can have multiple inbound telephone numbers linked to your office extensions.
Yes. Kulumatel can register a number in another City for you and ad it to your incoming calls locally.
Most businesses make use of 1 extension per person or desk that need to answer or place calls.
It's Very Simple. Kulumatel uses the invoice to establish your current requirements and services being used.
This will ensure that we implement all your current services without compromise at switch-over along with extra functionality and Save You Money without frustration.
Yes. Kulumatel can program PIN numbers to be used from extensions where you need to regulate outgoing calls from.
Yes. Kulumatel can prevent outgoing calls from any extension(s) of your choice.
No. This is something of the past ! - Kulumatel makes provision for more channels than numbers to ensure No engaged tones !
No. The Kulumatel switch-over process is seamless and managed by Real People every step of the way.
No.
Your incoming calls are automatically forwarded by Kulumatel to your nominated cell number in this event.
No need to call us or send a long fax and wait for forwarding to occur.... like with Telkom.
Yes. Your Kulumatel phone(s) will work anywhere as it did at the old office provided that it is connected with a reliable internet connection.
Yes. You can move your geographical Kulumatel lines back to Telkom at any time of your choosing.
Yes. Kulumatel will assess your existing PBX and phones and offer an integration option known as a Hybrid System. We can connect lines to Analogue as well as digital on-site PBX's
Yes. Kulumatel call minutes include any SA destination.
Yes. Kulumatel will enable international calling on any line by formal request.
International calls rates vary from country to country. Kulumatel includes 1:1 minute calling from your Kulumatel Calling Package for these major destinations including:
Landlines for USA, EUROPE, ASIA, AFRICA. Please check with us for your preferred destination or city so we can advise you further around higher minute consumption where applicable.
Kulumatel sends out Invoicing monthly. Invoices are generated on the 25th of each month and payable by last day of the month.
How do I make calls on Kulumatel ?
Simply Dial the full number (as done on any phone or cellphone)
Press "DIAL" (or lift the handset)
Call is connected.
Answer Call.
Press “XFER”.
Enter Extension.
Wait for answer & announce call to colleague (caller on hold)
Press “XFER” again.
Hang up handset.
Call is now successfully transferred.
Call Number / Answer Call.
Press “CONF”.
Dial Another Number.(3rd Party)
Wait for answer & announce call to 3rd party
Press “CONF” again.
All 3 calls are now connected.
Lift and replace handset (Don't press “END”)
Transfer is complete - 2nd & 3rd party is now connected.
Simply enter number on keypad
Press “SAVE”
Enter Name with Alpha-Numeric Keys
Press “SAVE”
Simply start dialing by name on keypad
Phone will bring up matched entries
Select match with arrow key
Press “DIAL”
Yes it is possible. Simply dial
*5*Number
Yes. You a can transfer any call to any available extension in any location.
Upgrading my existing Kulumatel Telephone Service
Yes. Kulumatel can ad as many extensions and or phone numbers as your business needs grow.
Yes. Kulumatel can ad extra mobile extensions for mobile apps to use on Android and IOS at any time .
Yes. Kulumatel does this for business owners where they want to manage their business away from the office.
Yes. You can have multiple inbound telephone numbers linked to your office extensions.
Yes of course - Kulumatel stocks 011 | 012 | 031 | 051 | 021 | 087 Telephone Numbers.
Yes of course - We port any SA Geographical Number
Yes. As long as the phones are Digital and compatible.
Yes. You can request this service at any time.
Yes. Your family member's phone and number will be pre-programmed for them and delivered to you.
You may then ship the device to them for use anywhere - provided that they have a stable internet connection and data available.
Should you call their extension or receive a call from them on your Kulumatel extension - No charge is levied against your outgoing minutes.
Traveling with Kulumatel
Yes. Kulumatel extensions are accessible from mobile apps to use on Android and IOS - as long as you have a stable network connection and data available.
Yes. You can travel anywhere with your Kulumatel extension enabled on your cellphone app - as long as you have a stable network connection and available data on the sim card present in the cellphone.
Yes. Your Kulumatel phone will work anywhere as it does at the office provided that it is connected with a reliable internet connection.
Yes. Kulumatel does this for business owners where they want to manage their business away from the office.
Yes. Your family member's phone and number will be pre-programmed for them and delivered to you.
You may then ship the device to them for use anywhere - provided that they have a stable internet connection and data available.
Should you call their extension or receive a call from them on your Khulumatel extension - No charge is levied against your outgoing minutes.
Yes. You a can transfer any call to any available extension in any location.
General
Kulumatel makes use of the Best available data centers and all calls are terminated on voice specific terminals in Europe. The network is designed for optimal call flow. We also make use of high quality licensed voice codecs that produce high quality speech at lower bandwidth consumption. The result of these combinations make for efficient telephony
Kulumatel programs your ring pattern based on your own requirements. Single / Hunting / Multiple and many more.
Yes. Your invoice value is the same every month based on the package and extras you selected on your quotation. - Unless your Minutes were exceeded.
In the case where minutes are exceeded on a regular basis, we will contact you to re-asses a more suitable package combination.
Additional monthly billing can be avoided by selecting the correct Calling Package based on actual or previous consumption
Kulumatel automatically suspends outgoing calls when an account is not paid. Once payment is made the account is restored.
When you have used up your outgoing minutes on your selected call package, 100 extra minutes are automatically.
Incoming calls are not affected.
No. Kulumatel Minutes do not carry over to the next month.
No. Internal Calls between extensions even in different locations do not deplete you calling minutes.
Yes. That's why Kulumatel sells packages with minutes attached to the main number(s).
All extensions belonging to your main number and package share the calling minutes to place calls to the outside.
Kulumatel programs your ring pattern based on your own requirements. Single / Hunting / Multiple and many more.
Kulumatel automatically forwards your incoming calls to a pre-defined cellphone number when you experience an outage.
Each telephone call uses 0.015mB/second upload speed.
Yes. Kulumatel is available anywhere - Provided that you have a stable network connection and data available.
When any Kulumatel Phone Number or extension dials another then the call is seen as On-Net, so no charge is made and no minutes are used from your account.
Yes. Kulumatel can retrieve up to 90 day call logue history records and will send such to the registered owner by email upon request.
Approved Service Provider
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Contact Us
Tel: +27 (0)11 794 4000
WhatsApp: +27 (0)68 648 8060
Customer Care SA
0800 111 800
Contact -
Solutions
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Distribution
Honeydew Business Park
1503 Citrus Street
Honeydew
South Africa